
Dear Readers,
Human beings are complex. I mean, a dog wags his tail furiously when he/she is happy/satisfied. Doesn't a happy dog, in turn, make you feel happy?
Yet, we human beings may appreciate something, say a service, and just keep mum. The bottom line, XYZ was just doing his/her duty.
Hospital stays, whether as an attendant or as a patient always have me thinking. This time, I spent a few days with my father who was undergoing a minor surgery. While with him at the hospital I realised how tirelessly the young doctors work and the nurses and the ward-boys and the administrative staff -- including the lift-men... they work non-stop round the clock till their duty hours are over.
True, a few have learnt the art of avoiding work, but most of them, roll up their sleeves and dive right in.
Life in a hospital is tough. The patients are understandably grouchy, their attendants are tense and also ill tempered. Everyone is quick to complain.
A young doctor was assigned a 24 hour plus shift and she actually came to tell us she was on duty during the night and if need be we could contact her. The lift man stoically bore the brunt of the ire of visitors/attendees as even seven lifts (elevators) could not cope up with the constant stream of people. Yet others were irritated with the watchman who asked them to show their visitors pass. All said and done the underlying motto of each and every staff member was: The patient comes first.
As people streamed out of the lift on their respective floors, only a rare few thanked the lift-man. I guess not many thanked the nurses who came in, attended to the patient and quietly went away.
Yes, as an attendent/caretaker/patient, one isn't in the best of spirits. But just a simple thank you to a well deserving hard working hospital employee would brighten their day and also yours.
Perhaps, we humans need to build the art of saying thank you, in our daily lives. After all, aren't we supposed to be more evolved than our pet dog?
Thank you for reading this post. Your comments as always will be appreciated.
Best,
Lubna
Source of the picture

